Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Payment information (processed securely by our payment partners)
• Event preferences and purchase history
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Process ticket purchases and deliver tickets
• Send order confirmations and event updates
• Provide customer support
• Improve our services and user experience
• Prevent fraud and ensure platform security
• Send marketing communications (with your consent)

3. Information Sharing

We may share your information with:

• Event organizers for events you purchase tickets to
• Payment processors to complete transactions
• Service providers who assist in operating our platform
• Law enforcement when required by law

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security audits
• Access controls and authentication

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data

6. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

7. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification.

9. Contact Us

For privacy-related questions or to exercise your rights, contact us at support@gidibox.com